Shipping And Handling

All orders received before 6pm on weekdays will be despatched the next working day by Royal Mail. The Delivery charge is shown in the Shopping Basket summary when an item is added, also in the Check out page and finally on the Secure Payment page.

UK Delivery Information

1. We use Royal Mail for the delivery of your goods.
2. Boogtique Ltd accepts no responsibility for loss when incorrect delivery details have been given by the customer. Please double check you have given the right delivery information.
3. In the rare event an order isn’t received by the customer and is lost in transit, we will require the customer to assist our claim for compensation from the courier.
4. Failure to assist us in a claim for loss or damage from the courier will result in the customer being charged for the full amount of the goods lost.
5. Orders returned to Boogtique.com by the carrier due a delivery not being completed due to non-collection by the customer, will have a redelivery charge applied for the redelivery.
6. If the customer wishes to cancel an order after an aborted delivery we reserve the right charge a 10% restocking fee.


EU International Delivery Information

1. Any exchange of products and return to the customer will be subject to delivery charges.
2. Orders returned to Boogtique Ltd by the carrier due to being unable to obtain a signature from the customer, will have a delivery charge applied.
3. Boogtique Ltd accepts no responsibility for loss when incorrect delivery details have been given by the customer. Please double check you have given the right delivery information.
4. In the rare event an order isn’t received by the customer and is lost in transit, we will require the customer to assist our claim.
5. Failure to assist us in a claim for loss or damage from the courier will result in the customer being charged for the full amount of the goods lost.

If you have any queries regarding the delivery of your order, please contact us at 'hello at boogtique dot com' or call us on +44 7779 990484.


International Delivery & Charges

All shipping costs are calculated by the weight of the goods being shipped. As the customer progresses through the checkout the shipping weights and costs will be automatically calculated.

How long will shipping take to an international destination?

Delivery to any country within the EU will take around 2 – 5 days depending on geographical location to the UK.

Delivery times to non-EU countries maybe slightly longer at around 5 – 14 days.


International Delivery & Returns Non-EU

1. Delivery outside the UK will be paid in full by the customer
2. Boogtique Ltd will not be responsible for any customs or duty fees.
3. The customer will be responsible for any customs or duty fees.
4. Any exchange of products and return to the customer will be subject to delivery charges.
5. Orders returned to Boogtique Ltd by the carrier due to being unable to obtain a signature from the customer, will have a delivery charge applied.
6. Boogtique Ltd accepts no responsibility for loss when incorrect delivery details have been given by the customer. Please double check you have given the right delivery information.
7. In the rare event an order isn’t received by the customer and is lost in transit, we will require the customer to assist our claim for compensation from the courier before further goods are sent out.
8. Failure to assist us in a claim for loss or damage from the courier will result in the customer being charged for the full amount of the goods lost.
9. No return will be accepted without a returns number. The package will be returned to the sender if a valid returns number isn’t displayed on the package. Please contact us for a returns number. 
10. Orders to the USA will only be refunded with a credit note, or a replacement product once shipped unless the product is deemed to be faulty.
11. If a refund is requested before the goods are shipped to the USA we reserve the right to charge a 10% restocking fee of the total order including shipping costs.

If you have any queries regarding the delivery of your order, please contact us at 'hello at boogtique dot com' or call us on +44 7779 990484.